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After years of looking at management system performance, I place the certification types into the three categories listed below:

  • Certification from a certifying body
  • Certification from a non-certifying body
  • Certification from an internal organization

Is one type better than the others? Well, that depends on the criteria used to define better. Here is a quick breakdown of the benefits and challenges of these types of certifications:

Certification from a certifying body

Benefits – Has a formality that is usually absent from the other two. When a company applies the resources to pursue a certification from a certifying body (See the video – Becoming a Certifying Body), there is a higher level of commitment from all employees. Also, outside parties recognize this certification and will not recognize others in the same way.

Challenges – Cost. It.Is.Expensive. Also, from start to finish, the pursuit of certification from a certifying body can take many years.

Certification from a non-certifying body.

Benefits – Having ANYONE from outside your company look at your management system provides you with a fresh perspective and will help prevent the “group think” phenomena. The success of a management system is dependent on the continuous improvement loop which needs this independent look. Going through a process review of a management system using criteria is always beneficial to the seeking out performance improvements.

Challenges – Not usually recognized. Note the emphasis on not usually. If a customer does not know there are differences in the types of certifications, the type does not matter. If you do work internationally, certification from a certifying body is preferred and recognized.

Certification from an internal organization

Benefits – Again, any time an organization reviews the management system processes, it is a win to the organization because there is an interest in continuous improvement. This is an option for a company that is not interested in promoting ISO certification or looking to implement only portions of an ISO management system standard.

Challenges – The level of formality varies per company and even by organization. So, the intent of having a standard is lost. Also, when the party conducting the review is internal, there may be political pressures that may affect the result. And yes, this really does happen.

For more information on the benefits of certification from certifying body, take a look at this white paper:  http://www.iaf.nu/articles/Accredited_certification_delivers_real_added_value/276